There is a known bug in the Google Chrome Browser release version 71. To update, open Google Chrome on your computer. Click on the three vertical dots in the upper right corner of the screen. In the resulting dropdown menu select "Help" and then "About Google Chrome" Chrome will automatically check to see if you are running the most recent release and automatically update you to the most recent version. Close and then reopen Chrome and log into NativeAccent.
If this is the first time that NativeAccent in Mozilla Firefox on this computer, a second permission may be requested by your browser. Click Allow and Remember to accept NativeAccent in the browser pop-up window. Firefox will remember this setting and you will not need to repeat this in the future.
Activate the Adobe Flash Player and click Allow and Remember