Chrome versions 76 and later have flash disabled by default. To enable Flash, search below for the knowledge base article "Setting up Adobe Flash and the microphone in Google Chrome".
Google Chrome is the best browser for easily connecting to NativeAccent, however, the current Chrome version 76 settings may block sites from using Flash by default. If you see this error message when logging into NativeAccent, clicj on the puzzle piece circled in this example. This will take you to content settings where you can change the settings.
Or go to the Chrome settings by clicking on the 3 vertical dots in the upper right corner of the Chrome window and click on "settings".
To enable Flash to run in the NativeAccent website, go to Chrome Settings / Advanced / Privacy and Security / Content Settings / and click on Flash item
The default setting is to block sites from using Flash
Toggle the switch to ASK FIRST (which is now the only option).
Now Chrome will display a request to allow Flash on the NativeAccent website.
Click on the puzzle icon to enable Flash to run on the NativeAccent website.
Setting up the microphone in Chrome and Flash is a two-step process
After Flash has been enabled, allow Flash to access your microphone and camera from this website.
When you are presented with the System Check, be sure to click both the Allow radio button and the Remember checkbox in the Adobe Flash Player Privacy Settings. This is a one-time process and will add the Carnegie Speech domain to the list of allowed websites
You are now ready to adjust and test the microphone volume and begin using NativeAccent. If you need guidance, there is a detailed Microphone Setup Guide for Windows 7/8/10 and Mac OS X in the Student Roadmap. Do not skip this process, as it is very important that your microphone volume is adjusted to get the best possible recordings.